Mediocre food and terrible customer service. Please visit if you would like cold food (fish finger sandwich, kids fish fingers and a hot chocolate for 3 separate people in our party were all cold) and to be incorrectly accused that we've been disrespectful to staff (in front of 3 children), just because one of our party misread the menu. The staff member was very sly only to make her comment after we had paid the bill and not at the time the interaction was supposedly taking place. We did not complain about the food or the rude waitresses who seemed to have the hump before we even arrived. We were not aggressive, abusive and did not raise our voice. When we asked what was disrespectful about the conversation that was had, the staff member couldn't respond with anything to justify her inaccurate comment. She seemed happy when we said we wouldn't be coming back. I can only suggest her behaviour and microaggression was caused because she had a problem that we were Asian, as she didn't treat any of the other customers there like she treated us.
The perfect place for coffee, cake and lunch (and Friday night pizzas!!). Staff are friendly and service is great. Best coffee in Chelmsford
Turned up to grab 2 takeouts, staff abrupt, "were not seving anyone else darling" terrible 1st impression, xalled to feed back to the manger and was told staff are tired!!! Tried to support local but now at Costa.
